We purposefully design our products to stand up to the wear and tear of everyday life and beyond, so you don't have to worry about them falling apart after a few uses! 

And the best part? They can be passed down between children and generations – even with the roughest of toddlers (and we know how wild they can be 😜). 

However, even the toughest cookies need a little TLC sometimes. That's why we recommend following our care instructions below.

Cleaning

• Before first use, wash the product in warm soapy water and rinse thoroughly.
• After each use, wash the product in warm soapy water and rinse thoroughly to remove any soap residue.
• Use a mild detergent, avoiding anything overly fragrant. 
• Avoid using abrasive sponges or harsh cleaning agents, as they can damage the product.
• Avoid contact with sharp knives or objects.
• Our recycled dinnerware is dishwasher-safe. 

Heating

• Our recycled plastics range is suitable for a microwave, at 20 seconds on, and 20 seconds off. 
• Not safe for ovens

Storing

• Store your products in a cool, dry place. Do not store it in direct sunlight or near a heat source, as this can damage the product.

Safety warnings

• Always use products with adult supervision.
• Avoid sharp knives with silicone products.
• Before each use, inspect the product. Throw away at the first sign of damage or weakness.
• Always check food temperature before feeding. Hot food may cause burns. Heating in a microwave may produce localised high temperatures. Always stir heated food to ensure even heat distribution and test the temperature before serving.
• Keep all components not in use out of reach of children.

Nestor Avenue wants to get you what you ordered as quickly as possible. In doing  so we aim for our orders to be dispatched the next business day, if not the same business day! Please note there are times were it may take more time to dispatch, however these occasions are rare.

Standard delivery times are approximately 3-10 business days (please note: Covid & natural disasters has blown this time to up to 15 business days to remote areas and WA) from the time of order and depending on where you live. A dispatch confirmation email displaying your tracking number will be sent once the order has been shipped. Shipping may be delayed at busy times of the year such as Christmas.

In the event an parcel is lost, missing or stolen, Nestor Avenue may not provide compensation. It will be decided on a case by case basis.

Please find our shipping information here

Please find our refund information here