Nestor Avenue wants to get you what you ordered as quickly as possible. In doing so we aim for our orders to be dispatched the next business day, if not the same business day!
Standard delivery times are approximately 3-10 business days (please note: Covid has blown this time to up to 15 business days to remote areas and WA) from the time of order and depending on where you live. A dispatch confirmation email displaying your tracking number will be sent once the order has been shipped. Shipping may be delayed at busy times of the year such as Christmas.
In the event an authority to leave parcel is lost, missing or stolen, Nestor Avenue will not provide compensation.
PLEASE NOTE: Australia Post and Sendle are currently experiencing delays due to COVID-19 and weather events we apologise for any inconvenience. This is especially for Western Australian visitors, please be patient and check your tracking for updates.
FREE standard shipping Australia wide applies to all orders with a goods value of $60 or more. Our Dinner time bundle 1 includes free shipping
A flat $10 standard shipping charge applies to all Australian orders under $60
We offer $5 tracked shipping for our small items (when 1 item is purchased); silicone spoon, giraffe spoon, swan toothbrush teether, panda wooden teether, teething mitt and the crown teether.
PLEASE NOTE: if you choose the untracked shipping you take on the risk if the parcel doesn’t arrive. We will not resend or refund any item when untracked shipping is selected for non delivery of parcel. We do not provide untracked shipping anymore.
Shipping charges for your order will be calculated and displayed at checkout.
Parcels can be sent to a PO Box!!!
Once your order is shipped, you will receive an email containing a tracking ID number The tracking number will be active within 24 hours.
Be sure to check your junk/ spam folder in case it lands there!
The cost is dependant on what you buy. If the weight is under 500g the cost will be $12.40, 500g up to 1kg is $16.25, 1kg to 3kg is $20.10. Unfortunately, we do not offer express post for orders over 3kg. These are the current prices of Australia Post as of March 2021.
What if I provide the wrong address?
Please contact us as soon as you realise that you have provided the wrong address and we can let you know what the process is!
Do you ship Internationally?
Yes, we currently ship to New Zealand with the following rates $15 for up to .5kg, $20 up to 1kg and $30 for up to 2kg. We currently do not offer free shipping to New Zealand.
Contact us if your interested in any other international shipping destinations. Info.email@example.com