Shipping

Shipping Information

Nestor Avenue wants to get you what you ordered as quickly as possible. In doing  so we aim for our orders to be dispatched the next business day, if not the same business day! Please note there are times were it may take more time to dispatch, however these occasions are rare.

Standard delivery times are approximately 3-10 business days (please note: Covid & natural disasters has blown this time to up to 15 business days to remote areas and WA) from the time of order and depending on where you live. A dispatch confirmation email displaying your tracking number will be sent once the order has been shipped. Shipping may be delayed at busy times of the year such as Christmas.

In the event an parcel is lost, missing or stolen, Nestor Avenue may not provide compensation. It will be decided on a case by case basis.

 

Shipping Cost

FREE standard shipping Australia wide applies to all orders with a goods value of $70 or more. 

A flat $10 standard shipping charge applies to all Australian orders under $70.

Shipping charges for your order will be calculated and displayed at checkout.

 

PO Boxes

Parcels can be sent to a PO Box!!! 

 

Order tracking

Once your order is shipped, you will receive an email containing a tracking ID number The tracking number will be active within 24 hours.

Be sure to check your junk/ spam folder in case it lands there! 

 

Express post

We have a flat rate $15 express shipping for all orders. We no longer offer express shipping on orders over $150.

 

 What if I provide the wrong address?

Please contact us as soon as you realise that you have provided the wrong address and we can let you know what the process is! If your parcel is returned to us do to a wrong address, you as the customer will be required to pay a further $10 to get the items re-shipped.

 

Do you ship Internationally?

Yes, we currently ship to New Zealand with the following rates $15 for up to .5kg, $20 up to 1kg and $30 for up to 2kg. We currently do not offer free shipping to New Zealand.


Contact us if your interested in any other international shipping destinations hello@nestoravenue.com.au