Free Shipping on orders over $60. Flat rate $10 under $60.

FAQs

Do you have videos of your products? 

Yes, if you go to our Instagram or Facebook page, we are doing a video on a new product each few weeks. @nestoravenue.


Do you have free shipping?

Yes, we offer free shipping for orders over $60. Standard shipping rate of $10 under $60. We also offer express shipping options, please see our shipping page for more information. 

 

How long will it take to receive my order?

We strive to have your package shipped either the day you order or the next day, from there it can take anywhere from 1 – 10 days depending on where you live. You must also note that due to COVID-19 and natural disasters delays are expected. Please keep track of your parcel using your tracking number.

 

Are your products made from food grade silicone, are they safe?

Yes, absolutely, all our products are made from food grade silicone and are FDA approved. Made from eco-friendly 100% food grade silicone, non-toxic free from BPA, BPS, PVC, lead and phthalates.

 

Should I wash my products before using them?

100%. You should always, clean your products either by sterilising or placing them in the dishwasher before first use. With our Panda teethers, wipe over before first use.

 

Why is my discount not applying? 

Unfortunately, only one discount can be used per order. You cannot choose a discounted product and then add in a discount code on top (unless it is in the sale section of the website). Please be mindful of this.

If you are choosing a discounted item from our pop up menu, please not this system is very sensitive and if the discount removes itself you will have to add items again.

  

Do you offer wholesale on your products?

Yes, please contact us at info.nestoravenue@gmail.com for further information.