• Do not use with carbonated and/or hot liquids. If using with warm liquids, take care when opening the flip top lid as pressure may build up and cause liquid to spray.
• To clean - unscrew lid, remove the stainless steel straw, and wash all parts with warm, soapy water. We recommend a cleaning brush set to clean through the straw and mouthpiece. Alternatively, place in dishwasher, top rack only, ensuring small parts are secured. Ensure product is fully dry before reassembly or storage.
• Do not place bottle in freezer.  

Nestor Avenue wants to get you what you ordered as quickly as possible. In doing  so we aim for our orders to be dispatched the next business day, if not the same business day! Please note there are times were it may take more time to dispatch, however these occasions are rare.

Standard delivery times are approximately 3-10 business days (please note: Covid & natural disasters has blown this time to up to 15 business days to remote areas and WA) from the time of order and depending on where you live. A dispatch confirmation email displaying your tracking number will be sent once the order has been shipped. Shipping may be delayed at busy times of the year such as Christmas.

In the event an parcel is lost, missing or stolen, Nestor Avenue may not provide compensation. It will be decided on a case by case basis.

Please find our shipping information here

Please find our refund information here